18+ Only Play Responsibly Self-Exclusion Tools

Responsible Gaming at g789 – Play Safe, Stay in Control

At g789, we believe that betting and casino gaming should be an enjoyable form of entertainment — nothing more, nothing less. For the vast majority of Pakistani players who use our platform, it stays exactly that. But we also know that for some people, gambling can stop being fun and start becoming a problem. This page exists for that reason. We want every g789 player — whether they are betting on PSL cricket in Lahore or spinning slots in Karachi — to have the information and tools they need to stay in control.

18+

Age Restriction — Strictly Enforced
The g789 platform is available to adults aged 18 and above only. Age verification is mandatory during registration. Accounts found to belong to under-18s are closed immediately.

g789 Responsible Gaming Tools

Every g789 account comes with a full suite of responsible gaming controls, accessible under Account Settings → Responsible Gaming. You do not need to contact support to use them — they are available immediately, 24 hours a day.

Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit into your g789 wallet. Once the limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling period before it activates — decreases take effect right away.

Session Time Reminders

Set a session reminder to notify you after a specified period of continuous play — 30 minutes, 1 hour, 2 hours or a custom interval. The notification pauses your session and prompts you to reflect before continuing.

Cooling-Off Period

Take a temporary break from the g789 platform. Cooling-off periods are available from 24 hours up to 6 months. During this period your account remains open but no bets or deposits can be placed. The period cannot be shortened once activated.

Self-Exclusion

If you need to stop gambling entirely, self-exclusion permanently prevents you from accessing the g789 platform for the duration you select. Once activated, g789 will not accept any bets, deposits or account reactivation requests until the exclusion period has fully expired. Self-exclusion is immediate and irreversible for its duration.

Reality Check Notifications

Enable in-session balance and time pop-ups that show you exactly how long you have been playing and your net position for the session. These brief interruptions are designed to break auto-pilot play and prompt a genuine check-in with yourself.

Warning Signs to Watch For

Problem gambling can develop gradually and is sometimes hard to recognise in yourself. The following are common indicators that gambling may be becoming harmful. If several of these apply to you, we encourage you to use the tools above or contact g789 support.

Spending more money on gambling than you planned or can afford, and struggling to stick to a budget even when you try

Chasing losses — continuing to bet after a losing session with the intention of "winning it back"

Gambling interfering with work, studies, family responsibilities or social relationships in Lahore, Karachi or wherever you are based

Feeling restless, irritable or anxious when you try to reduce or stop gambling

Hiding gambling activity from family members or being dishonest about the amount of time or money spent

Borrowing money, selling possessions or taking loans to fund gambling activity

Using gambling as a way to escape problems, anxiety, depression or difficult emotions rather than for entertainment

Feeling unable to stop or cut down despite genuinely wanting to

Quick Self-Assessment

Answer these questions honestly. If you find yourself saying "yes" to three or more, it may be time to use g789's responsible gaming tools or take a break from the platform altogether. There is no shame in recognising the signs early.

This is not a clinical diagnostic tool. It is a practical starting point for reflection. For a proper assessment, please consult a professional in your area.

Do you find it hard to stop playing once you have started, even when you intended to only play for a short time?

Have you ever bet more than you could afford to lose in a single session?

Do you think about gambling frequently when you are not playing — planning your next session or replaying past sessions?

Have you ever lied to a family member or friend about how much time or money you spend on gambling?

Have you ever gambled to relieve stress, boredom, anxiety or sadness rather than purely for entertainment?

Have you ever tried to win back money you lost by gambling more on the same day?

Has gambling ever caused you financial difficulty, affecting rent, bills, groceries or other essential expenses?

Our Responsible Gaming Commitments

Strict 18+ Enforcement

g789 verifies age during registration and at KYC. No individual under 18 may open or use a g789 account. Any account found to belong to an under-18 user is closed immediately, no exceptions.

Immediate Self-Exclusion

Self-exclusion requests are activated the moment you submit them — there is no waiting period, no approval queue. Once activated, the platform cannot be accessed for deposits or bets until the exclusion period expires.

Deposit Limit Controls

Set daily, weekly or monthly deposit caps that are enforced automatically by the g789 system. Reductions take effect instantly. Increases require a 24-hour reflection period before activation.

Transparent Game Information

Every slot and casino game on g789 displays its RTP percentage and variance level in the game information panel. Live table minimums and maximums are shown before you sit. No surprises, no hidden house edges.

24/7 Support Access

The g789 English-language support team is available around the clock. Whether you are in Islamabad at 3 AM or Karachi during a PSL final, you can reach us any time to request a limit, cooling-off, or self-exclusion.

No Pressure, No Harassment

g789 does not send promotional bonus offers to players who have set responsible gaming limits or are in a cooling-off period. We will never contact you with bonus marketing designed to override a responsible gaming decision.

Practical Betting Guidelines

Whether you are a casual cricket bettor placing the odd PSL wager or a regular slots player, the following guidelines will help keep gambling in its proper place as entertainment.

Set a budget before you start — decide how much you can comfortably lose before logging in, and use g789's deposit limit tool to lock that amount in. Once the budget is gone, stop for the day.
Treat winnings as a bonus — do not factor potential winnings into your household budget. Gambling outcomes are unpredictable. A win today does not mean a win tomorrow.
Take regular breaks — use g789's session reminder feature to pause every hour and check in with yourself. Step away, have some chai, and return only if you genuinely want to continue for entertainment.
Never chase losses — this is the single most important rule. If you have had a bad session, close the platform. Chasing losses almost always leads to bigger losses.
Do not gamble when emotional — stress, anxiety, arguments, or financial pressure are not states in which good betting decisions get made. Save the session for when you are calm and clear-headed.
Talk to someone you trust — if you feel gambling is getting out of hand, speak honestly to a family member or friend. External perspective from someone who knows you is often the most powerful first step.

Protecting Younger People

g789 takes its responsibility regarding underage gambling extremely seriously. If you share a device with younger family members — children, younger siblings, or anyone under 18 — please take the following precautions:

Lock Your Device

Use a PIN, fingerprint or face recognition lock on your phone. Never leave your g789 account logged in on a shared or unlocked device.

Keep Credentials Private

Never share your g789 username, password or two-factor authentication codes with anyone. If you suspect your account has been accessed by an underage person, contact g789 support immediately.

Have the Conversation

If there are young people in your household, talk openly about gambling — what it is, the risks involved, and why the 18+ age restriction exists. Education is more effective than silence.

Report Underage Access

If you become aware of any individual under 18 accessing the g789 platform, please report it to g789 support at [email protected]. We will investigate and act immediately.